“Second Story” is a service which helps sellers know where their clothes go after they give them away to know their impact, meanwhile helps consumers have an idea where their secondhand clothes come from. Second Story brings the history of clothes into the shopping experience.
Ethnographic Interview
By interviewing employees and customers of stores in Copenhagen about donating clothes, we tried to find out how people feel about giving away their clothes and what they want in return.
Brainstorm
Service Blueprint
Prototype
Final Design
